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FAQs
Still have questions?! Drop us an email
We offer a wide range of high-quality home décor and clothing products, including wall art, decorative accessories, furniture, apparel, and fashion accessories. Our collection is designed to enhance both your home and personal style.
Placing an order is easy! Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information to complete your purchase.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways to ensure a smooth and safe transaction.
Yes! Once your order has been shipped, we will provide you with a tracking number via email so you can monitor your package’s journey.
We want you to love your purchase! If you're not satisfied, we offer a hassle-free return or exchange within 14 days of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase. Please visit our returns page for more details.
We sincerely apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of receiving your order with photos of the issue. We will assist you in resolving the matter as quickly as possible.
Yes! We frequently offer special promotions and discounts. Sign up for our newsletter to stay updated on exclusive deals, new arrivals, and seasonal sales.
You can reach our customer support team via email at support@kraafty.com or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours.
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